Thank you for shopping at Moda Watch Clubs. Your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Timeframe

You have 30 days from the date you receive your order to request a return. After 30 days, we cannot offer a refund or exchange.

2. Return Eligibility

To qualify for a return:

• The item must be unused and unworn.

• All original tags must still be attached.

• It must be in the original packaging.

• You must provide proof of purchase or order receipt.

Items returned without prior approval from our support team will not be accepted.

3. How to Start a Return

To initiate a return, please contact us at:
Email: support@modawatchclubs.com

Once your return request is approved:

• We will send you a return shipping label.

• You will receive instructions on how and where to send the item.

4. Damages and Incorrect Items

Please inspect your order immediately after delivery. Contact us straight away if:

• Your item arrives damaged or defective

• You received the wrong product

We will evaluate and make it right as quickly as possible.

5. Non‑Returnable Items

Certain items cannot be returned or refunded. These include:

• Customized or personalized watches

• Sale items or gift cards

• Final sale items

• Items showing signs of wear or use

6. Exchanges

We do not offer direct exchanges.
If you want a different product:

1. Return the original item through the return process.

2. Place a new order for the item you prefer.

7. Refund Process

After receiving and inspecting your return:

• We will notify you by email whether your refund has been approved or denied.

• If approved, the refund will be issued to your original payment method.

Please allow your bank or credit card provider a few business days to process the refund.

8. Need Help?

If you have any questions, feel free to reach out to our customer care team:
Email: support@modawatchclubs.com